Principal Customer Practice Manager, ProServe West Greenfield Practice
Job summaryThe Amazon Web Services Professional Services team is looking for a Principal Customer Practice Manager (CPM) who can lead and support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and execute that strategy within our Greenfield account vertical.
The CPM role is a trusted advisor for our customers and includes all aspects of working with new AWS customers including business development, deal structuring, deal support and closure in assigned accounts.
Specifically, the Customer Practice Manager will partner with the aligned Greenfield sales team to ensure coverage for and focus upon accounts to adopt AWS and modernize its software services on the cloud.
AWS Professional Services engages in a wide variety of projects with customers and partners, providing collective experience from across the AWS customer base.
We are obsessed about successful outcomes for the Customer.
Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered at the right time, and drive feature innovation based upon customer needs.
This is a customer facing role.
You be required to travel to client locations to deliver professional services.
Key job responsibilitiesEngage customers - collaborate with AWS sales and partner teams to develop strong customer and partner relationships and build a growing business and drive AWS adoption in our strategic accounts.
Enable cloud transformation - develop long term cloud strategy with customers, identify & develop specific opportunities and supporting business cases, manage issues and risks.
Support the commercial relationship - plan and implement a portfolio of projects, including budget & deliverable responsibilities, drive proposal construction, including estimations and deal pricing, conduct contract negotiations & execute contracts.
Lead great people - build high performing teams of consultants with superior technical depth and outstanding customer relationship skills.
Be an advocate - work with AWS engineering teams to convey partner and strategic customer feedback as input to AWS technology roadmaps.
Think big - ability to assess customer marketplace circumstances, organizational readiness, and C-level sponsor willingness to initiate conversations that lead to broader strategic transformation programs, construct large, complex multi-month programs which include multiple ProServe engagement services.
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Estimated Salary: $20 to $28 per hour based on qualifications.
The CPM role is a trusted advisor for our customers and includes all aspects of working with new AWS customers including business development, deal structuring, deal support and closure in assigned accounts.
Specifically, the Customer Practice Manager will partner with the aligned Greenfield sales team to ensure coverage for and focus upon accounts to adopt AWS and modernize its software services on the cloud.
AWS Professional Services engages in a wide variety of projects with customers and partners, providing collective experience from across the AWS customer base.
We are obsessed about successful outcomes for the Customer.
Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered at the right time, and drive feature innovation based upon customer needs.
This is a customer facing role.
You be required to travel to client locations to deliver professional services.
Key job responsibilitiesEngage customers - collaborate with AWS sales and partner teams to develop strong customer and partner relationships and build a growing business and drive AWS adoption in our strategic accounts.
Enable cloud transformation - develop long term cloud strategy with customers, identify & develop specific opportunities and supporting business cases, manage issues and risks.
Support the commercial relationship - plan and implement a portfolio of projects, including budget & deliverable responsibilities, drive proposal construction, including estimations and deal pricing, conduct contract negotiations & execute contracts.
Lead great people - build high performing teams of consultants with superior technical depth and outstanding customer relationship skills.
Be an advocate - work with AWS engineering teams to convey partner and strategic customer feedback as input to AWS technology roadmaps.
Think big - ability to assess customer marketplace circumstances, organizational readiness, and C-level sponsor willingness to initiate conversations that lead to broader strategic transformation programs, construct large, complex multi-month programs which include multiple ProServe engagement services.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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